Everything that I could find online seemed to indicate that it was a problem with my Broadcom Bluetooth adapter driver, but I couldn’t find any updates anywhere. I didn’t think it was the headset because I’ve used it with my Surface RT with no problems. I didn’t think it was my computer because I have a different pair of Bluetooth headphones that I’ve no problems with. I didn’t buy the headset to use as a USB device, and I’d be disappointed if I had to use the USB receiver instead of Bluetooth. I don’t want to use the USB receiver, though, because it takes up one of three precious USB ports. The headset also comes with a USB nano receiver, and I’ve had no problems whatsoever using that. If that didn’t work, a reboot would usually do the trick. This lil’ song and dance would get me a successful, high-quality connection pretty regularly. I found that my best bet when it didn’t connect and work properly would be to turn the headset off, disable the Bluetooth adapter through Device Manager, enable the Bluetooth adapter, and then turn the headset back on. And sometimes it would simply not connect at all. Sometimes it would connect, but it would have no audio. Sometimes it would connect, but it would have unbearably poor audio quality. Sometimes, I’d turn on the headset, and it would connect right away and work. The thing doesn’t reliably reconnect after being disconnected. Once I get it to work, I don’t usually have issues. I’ve had problems with this thing from day one. I paired it to my PC and–voila–I had sound. I’ve had good luck with Logitech products, so I did a bit of research and went with the H800. I wanted to Bluetooth headset that I could use while charging so that I wouldn’t be bound by cords or batteries–at least not at the same time. A month or so ago, I decided to pick up a new headset for gaming and Skype.
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